Store Policy

Shipping, Returns & Refund Policy

⏱️ Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays are processed on the next business day.

🚚 Shipping & Delivery

🦚 India

  • Estimated delivery: 6–8 business days

🌎 Worldwide

  • Estimated delivery: 10–18 business days (may vary by location)

Tracked shipping is included with every order.


🦚 Domestic Orders

  • One-time size exchange is available.
  • Refunds are not offered.
  • Replacements are provided only for manufacturing defects or items damaged during transit.
  • Exchange/replacement requests must be made within 24 hours of delivery.
  • Items must be unused, unwashed, and returned with original tags and packaging.
  • A clear video is required for damaged or defective item claims.

🌎 International Orders

  • All sales are final.
  • Size exchanges are not available.
  • Refunds are only issued if:
    • The shipment is officially confirmed as lost or misrouted before reaching the destination city, or
    • The item has a manufacturing defect or was damaged during transit.
  • A clear video must be submitted within 48 hours of delivery for damaged or defective item claims.
  • Once the shipment reaches the destination country and city, all final delivery-related issues must be resolved with Shiprocket or the assigned local courier.
  • Customs duties, import taxes, and local fees (if applicable) are the customer's responsibility.

📦 General Policy

  • We ship through Shiprocket International and Delhivery (India).
  • A tracking link is provided once your order is dispatched.
  • Customers are responsible for providing a complete and accurate shipping address, phone number, and postal code.
  • Partial payments are non-refundable.
  • Orders returned due to an incorrect address, refusal to accept delivery, failure to respond to the courier, failure to pay applicable customs/import charges, or failure to collect the shipment are not eligible for refunds, we will Re-Ship only prepaid Indian Orders.
  • Delivery times are estimates and may be affected by customs clearance, weather, holidays, or courier delays beyond our control.