Refund policy
Domestic Orders
- One-time size exchange available.
- Manufacturing defects or transit-damaged items will be replaced at no additional cost.
- Requests must be submitted within 24 hours of delivery.
- Items must be unused, unwashed, in original condition, with all tags and packaging.
- Refunds are not offered. Exchanges are available only for size issues or manufacturing defects.
International Orders
- All sales are final.
- Size exchanges are not available.
-
Refunds are only provided if:
- The shipment is officially confirmed as lost or misrouted before reaching your city, or
- You receive a defective, or transit-damaged item.
- A clear video must be submitted within 48 hours of delivery for defective or items.
- Once the shipment reaches your destination country and city, any final delivery issues must be resolved with Shiprocket or the assigned local courier.
- Customs duties, import taxes, and local fees (if applicable) are the customer's responsibility.
- Please ensure your shipping address, phone number, and postal code are accurate before placing your order.